We hope that the personal effect you have received from us is precisely what you expected. However if for any reason our product did not meet your full expectations we will provide you with a return-shipping label via email and issue a refund for the total balance of your purchase upon return of the item. Upon receiving the item we will authenticate it’s origin and process the refund within 7 business days. Said refund will be credited to the original form of payment or to a Tack Hardwear Store credit account.
International returns are processed differently and do not qualify for free returns. Please contact Customer Service for more information.
As a business we rely on our customers, so we believe that they should be able to depend on us as well.